Jeffery Earl Fritz

3606 High Drive

Saint Ann, Missouri 63074-2408

Phone: 314/770-2077

Email: jfritz@stl-online.net

OBJECTIVE:

To establish myself in a responsible position where I can utilize my networking Analysis and Engineering experience, troubleshooting and training skills and knowledge of the newest Networking Hardware in a challenging and technically supportive position.


STRENGTHS:

• Networking Hardware and Software Needs Analysis
• Network Design, Test and Acceptance, and Troubleshooting
• Installation Project and Configuration Management
• Computer Systems Instructor and Technical Support
• Hardware and Software on-site and telephone support
• Knowledge and understanding of the newest networking technologies
• Computer hardware Troubleshooting and Repairs

HARDWARE:

Networking - TIS Gauntlet Firewall, Routers, Hubs, Communications Racks, 10baseT, 10baseFL, ATM, FDDI, Token Ring, 100baseT. Xylan, Cisco, Bay Networks, Lannet/Madge, and DEC Networking and Switching Products. ISDN, TCP/IP Protocols. Thoroughly familiar with the OSI Layered Network model.

Computers - IBM PC's & Servers, Macintosh, Amiga, UNIX based workstations, Client/Server Systems, plus a wide variety of hardware peripherals from printers to Inventory Control Systems

SOFTWARE:

MS-DOS, Windows 95/NT/3.11, OS-2, UNIX. Ability to write macros, software templates, BASIC, and REXX scripting. Point of Sale and Inventory systems. Office software including Microsoft Office, Microsoft Project, Lotus Smartsuite, Lotus Notes, WordPerfect, and WinFax Pro. Multimedia Presentation software. Layout and Desktop Publishing with Freelance Graphics, Microsoft Power Point, Harvard Graphics, Printshop, Printmaster, and Pagestream. Norton and Quarterdeck software tools. Familiarity with Internet TCP/IP protocols and Netscape, Internet Explorer, HTML, Macromedia Shockwave, and various internet authoring tools.


PRACTICAL EXPERIENCE:

Internet Solutions, St. Louis, Missouri

10/95 - Present

BUSINESS CONSULTANT - Freelance - 1 year experience

• Helping business clients with various hardware/software and point of sale needs. Windows 95/3.1x/NT, Business applications.
• Consulted with the Webmaster at Vatterott College to put their Web Server on the Internet. Server hardware and software setup, ISDN router to LAN on-site, TCP/IP, HTML programming.
• See website at www.vatterott-college.com
  

Betac International Corporation, Belleville, Illinois

11/96 - Present

NETWORKING ENGINEER/SYSTEMS ANALYST - Automation, Telecommunications, and Migration, Division

• Data and telecommunication functional analyses of existing applications and systems, applying communication engineering and business process reengineering techniques to assist in developing Department of Defense wide technical architectures.
• I perform site surveys on military bases and hospitals to gather functional requirements data, relate solutions to policies, planning strategy, tactics, security needs, procedures, organizational needs, and acquisition systems.
• I interact with military Network Administrators, end users, and several vendors to develop a "Best Solution/Best Cost" networking product, with the goal of integrating various existing "stove-piped" Medical Information Systems from different vendors to share a common collapsed backbone, or ATM architecture, reusing existing equipment where possible.
• Supervision of new equipment and cabling installation, use of network testing equipment and visual inspection practices to verify strict compliance to standards.
• Providing technical support and troubleshooting during cut-over to the new network.

Flagstar, Inc., Denny's Restaurants, St. Louis, Missouri

07/83 - 11/96

RADS DISTRICT COMPUTER SPECIALIST - 2.5 years experience

As a RADS Point of Sale Computer Specialist I was responsible for setup and configuration of POS systems and LAN/WAN Hardwarefor Denny's Restaurants in a 2 state area. In addition to system configuration and troubleshooting, I also trained over 400 employees on-location and in training classes on operation and maintenance of the new POS systems. I provided technical support and training to managers both on-site and on the telephone.


PROJECT ADMINISTRATION - 1 year experience

As special project technician for Flagstar I managed the technical aspects of the extensive remodeling of 30 Denny's Restaurants in the St. Louis and Indianapolis Markets. Using my hands-on skills, I was able to save Flagstar considerable money by taking on computer networking tasks that had to be out-sourced to IBM and DataTech in other areas of the country. In addition, I provided technical support, and maintained database information on the project at a central office.

RESTAURANT MANAGER - 2 years experience

EDUCATION:

09/86 - 06/89

St. Louis University, Parks College Campus, Cahokia, Illinois

AIRCRAFT MAINTENANCE ENGINEERING, AND MANAGEMENT - ASSOCIATES DEGREE

GPA: 2.9, Graduated: August 1, 1988


09/84 - 06/86

St. Louis Community College, Florissant Valley, Florissant, Missouri

SEVERAL PREREQUISITE AND COMPUTER COURSES

GPA: 3.2, Transferred to St. Louis University


REFERENCES:

Will be provided upon request.

Download this resume in MS Word Format